FAQs
Welcome to our Frequently Asked Questions (FAQ) page, where we aim to provide you with clear and concise answers to common queries about our business.
- General FAQs
We specialize in creating branding, building websites and helping our clients make money through digital marketing.
Our digital marketing agency is based in Las Vegas, NV.
You can reach us via telephone at (702) 899-3244 or via email at ops@thedesignbros.com. We’re open Monday through Friday between 8 AM – 5 PM PST.
Strategy First! Our standout expertise lies in crafting effective digital strategies, giving our customers a unique advantage over competitors in the market place.
Starting your project is simple! You can Get a Free Proposal, visit our office in Las Vegas or give us a call at (702) 899-3244 and let us know how we can help you.
For all projects, a 50% deposit is necessary, unless the project’s value exceeds $25,000. The remaining 50% is due upon receipt one week before project completion or before sending the final files.
We accept all forms of standard payments including debit cards, credit cards, Zelle, Cash App, Money Orders, Cashier Checks and PayPal ensuring a convenient transaction process for our customers.
You are fully protected by our 30-Day 100% Satisfaction Guarantee. If I can’t help your business or point you in the right direction within 30 days, just let us know, and we’ll send you a prompt refund.
We maintain high-quality standards through certified SOPs, company-wide training and quality assurance. Customer satisfaction is our top priority.
Our project management of choice is Notion. For clients, we prefer ongoing email communication to ops@thedesignbros.com. But you can always give us a call or visit our office if you have any questions.
We periodically offer promotions and discounts. Keep an eye on our website, newsletters and social media channels for the latest updates on special offers.
Yes, everything we offer is custom built! We not a copy and paste agency.
We are committed to giving back to the community. Currently, we support many non-profit organizations in Las Vegas but we plan to expand our philanthropy beyond our regional borders.
- Branding FAQs
Invest in quality, reliability, and effectiveness. Beware of those offering cheap professional branding or graphic design; they may be unresponsive, tardy, and deliver subpar work. Cutting corners leads to redoing it. In this industry, you get what you pay for!
Every designer or agency has a process for creating outstanding work, and ours is no exception. In brief, our approach involves (1) understanding your needs, (2) crafting a unique approach or brand identity, (3) developing the product (logo, flyer, brochure), (4) delivering the final files, and (5) ensuring your satisfaction with follow-up. While we can’t reveal all our secrets online, rest assured our process is straightforward, and we’ll guide you every step of the way.
Absolutely! Our monthly service is called Brand Builder which includes advertising graphics, social media packs and promotional assets. This includes tailor-made designs and images crafted to enhance your presence on various social media platforms.
The turnaround time varies based on the service type, like flyers, brochures, or packaging. Typically, branding projects are delivered within 1-4 weeks. If you need a quicker turnaround, we offer expedited services with an additional cost.
Costs depend on the branding project’s complexity and features. We offer transparent pricing, and we can provide a detailed quote after understanding your specific requirements.
Certainly! Your input is crucial to the process. We believe in teamwork, where the collective effort surpasses individual contributions. We suggest having a decision-maker and 3-5 key team members involved, as the saying goes, “too many cooks in the kitchen” can be counterproductive.
Certainly! We employ industry-standard tools like Adobe Photoshop, Illustrator, InDesign, and Acrobat for branding projects. Additionally, we may utilize Microsoft Word, PowerPoint, Figma, and Photo Sharing Platforms like ShutterStock based on the project’s requirements.
Absolutely! We can assist you in sourcing stock imagery, creating simple videos such as intros and animations, and even curating text or copy for your project. If you require content support, please let us know before the project commences, and we’ll ensure to address your needs effectively.
YES! Everything that we build will be 100% owned by you and your company upon completion of final payment.
- Website FAQs
Our web design process involves an initial consultation to understand your needs, followed by concept development, design, client feedback, and final implementation.
Project timelines vary, but on average, a standard website design takes approximately 4-6 weeks. The complexity and scope of the project can influence the timeline.
We’ll need essential information like brand guidelines, any existing content, preferred color schemes, and examples of websites you find appealing.
Absolutely, we provide both new website designs and redesign services. Whether you want a fresh look or improved functionality, we can help.
Yes, we specialize in responsive web design, ensuring that your website is accessible and functions seamlessly across various devices, including mobile phones and tablets.
Certainly! We offer Hosting & Maintenance packages, but we prioritize well-built websites. If a website doesn’t meet our standards, we prefer to pass on the project rather than manage a subpar website.
We utilize cutting-edge technologies and platforms such as HTML5, CSS3, Shopify, WebFlow and WordPress, ensuring your website is built with the latest industry standards.
Costs depend on the project’s complexity and features. We offer transparent pricing, and we can provide a detailed quote after understanding your specific requirements.
Yes, we offer post-launch support, hosting and maintenance packages to ensure your website stays updated, secure, and performs optimally.
Certainly! Our web design integrates SEO best practices, and we also offer additional SEO services to enhance your website’s visibility in search engines.
We take pride in our client-focused approach, combining creative expertise with a commitment to transparency. Our web strategy, unique designs and attention to detail set us apart in the competitive web design landscape.
- Digital Marketing FAQs
Digital marketing is where the money is made! It involves strategically planning, executing, and maintaining marketing efforts across digital channels. It encompasses a range of disciplines, including:
- Digital Marketing Strategy
- Content Marketing
- Pay-Per-Click Marketing
- Email Marketing
- Social Media Marketing
- Search Engine Optimization (SEO)
- Data & Analytics
- Testing & Optimization
By integrating these diverse forms of marketing, we craft comprehensive digital campaigns tailored to enhance your business’s online presence and reach.
Certainly! Several of our digital marketing services operate on a monthly subscription model. This approach ensures that we can dedicate the necessary time and effort to deliver value and results for your company. The services billed on a monthly basis include Google AdWords Campaign(s), Local Small Business SEO Package, Facebook & Instagram Ads, and Social Media Management. This structure allows for ongoing support and optimization to maximize the effectiveness of your digital marketing strategies.
Certainly! Digital marketing is a continuous effort that yields results over time. It’s not a one-time service; for optimal effectiveness and results, we recommend a short-term commitment of at least 6 months. Our digital marketing projects commence at the start of each month, featuring multiple reports throughout the month. At the end of each month, a comprehensive final report is conducted, and the process restarts for ongoing success.
Certainly! Achieving tangible results requires commitment for at least 6 months. While certain services, like Social Media posts and Email Setups, may show quicker results in a couple of weeks, activities such as ranking on Google through SEO and generating PPC sales via Google AdWords typically necessitate a minimum 6-month investment for optimal outcomes.
Absolutely! If you engage with our services on a monthly basis, you have the flexibility to cancel at any time. We simply request that you provide us with a 30-day notice in advance, ensuring a smooth transition and clear communication.
Certainly! We can help you source stock imagery or create custom visuals tailored to your website’s needs.
Our high-level digital marketing strategy package includes everything you need for online success—SEO to boost visibility, engaging content creation, social media management, targeted advertising, effective email campaigns, and insightful analytics to measure and improve performance. Our expert team ensures a comprehensive approach to elevate your brand in the digital world.
Our paid per click (PPC) marketing service package gets your business noticed with targeted online ads. We manage strategic ad campaigns that drive traffic to your website, boosting visibility and increasing the chances of converting visitors into customers.
Our email marketing service package covers everything you need for effective communication. We create engaging email campaigns, manage subscriber lists, and provide analytics to help you understand how your emails are performing. It’s a comprehensive solution to connect with your audience and drive results.
In our social media marketing service package, we handle everything to boost your brand on social platforms. We create engaging content, manage posts, interact with your audience, and run targeted campaigns to increase your online presence and connect with your customers effectively.
Our SEO service package ensures your website appears when people search online. We optimize your site, use the right keywords, and make it easy for search engines to find you. It’s all about improving your visibility and driving more visitors to your website.
Our Data & Analytics service package provides valuable insights about your business. We collect and analyze data to help you make informed decisions, understand customer behavior, and optimize your strategies for better results.
Our Testing & Optimization service package helps you improve performance. We systematically test different approaches on your website or campaigns to find what works best. It’s all about refining and optimizing to achieve the best results for your business.
